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Privacy Policy

www.anjkreations.com respects the privacy of its users. Maintaining your privacy whilst using our website is our highest priority. That means: We commit ourselves to ensuring that we treat all information provided by you with diligence and integrity. Personal information, for the purposes of this Policy, refers to information that can specifically identify an individual customer of ours, such as the name, address, email address, payment data, telephone number etc. Accordingly, we collect personal information from customers to help us personalize and continually improve their shopping experience. www.anjkreations.com is an Indian clothing brand Anj with its stand alone store located in – Darvesh Royale, Shop No 4, Turner Road, Bandra West, Mumbai, Maharashtra 400050.

General Consideration

Anj Kreations- Darvesh Royale, Shop No 4, Turner Road, Bandra West, Mumbai, Maharashtra 400050 maintains the internet portal www.anjkreations.com. A fashion brand with online and offline presence. On www.anjkreations.com customers will be offered women’s and men’s clothing. The offering on this site is only directed at end users of legal age. These terms and conditions find application in all contracts which members enter into via www.anjkreations.com as well as all general business relationships between Anj Kreations and its customers. If periods are stated in working days, these include all weekdays except Saturday and Sunday and all statutory holidays.

Use of www.anjkreations.com

As part of the registration as a customer of Anj Kreations you will be asked to submit personal data. You are responsible for ensuring that the data is complete and correct. After you have completed the registration process, you will receive a confirmation of your registration by email. To facilitate access to the online service on anjkreations.com, you will receive a password. Be rest assured that your password and any other confidential data is protected from unauthorized third parties. Anj Kreations reserves the right to refuse registration without giving reasons.

Newsletter and personal detyils

We assure you that no spam emails will be sent by the brand. Your email address and all other personal communication details will only be used by Anj Kreations.

Orders

This Website offers for sale certain products (the “Products”) domestically (i.e. in India) and internationally. If you purchase any Products, you will be responsible for paying any applicable tax, which will be elaborated at the time of checkout. You can register by clicking on the Registration Link and create an “Account” at our website. You may register as soon as you have finished shopping, or check out as a Guest. Our registration process is fast, free, and will save you time for future purchases. By creating an account with our store, you will be able to move through the checkout process faster, store multiple shipping addresses, view and track your orders in your account and more. We take no responsibility for any order placed/ refund claimed by any minor, any person of unsound mind, unauthorized agents and/or any person otherwise incompetent to place such order/claim refund.

Delivery and Shipping

Orders are packed and shipped Monday – Friday only. Orders placed on weekends and select holidays are processed on the next business day. If we are unable to process your order due to inaccurate or incomplete payment information, your order processing may be delayed an additional 2 business days. Orders can be taken by us on out of stock pieces. You can visit the Contact page and share details of the item you are interested in. Post which we can inform you about the delivery period for that particular item.
We ship from Mumbai India to all Territories in India except those PIN Codes not serviced by our Logistics Partner. The price you see on the checkout page is inclusive of shipping cost is exactly what you would pay.

Please Note: Although we try our best to deliver your items during the estimated timeframe, delivery dates are not guaranteed. No extra handling charges will be charged to you at the time of delivery. Please do not make any such extra payments to anyone at the time of delivery.
If you are not home, the order will be taken back and marked as not delivered. You can then obtain directions on how to procure your order.
You could track the status of your order from the “My Account” Tab available on the Homepage of our website which shall give a personalized space to view and track all your Orders with us. Unless requested by the Logistics partner, we do not require a signature for delivery. We do not ask for any personal information from our customers at the time of delivery other than identification proof. Please be careful while providing any information to any person claiming to be an agent of www.anjkreations.com
The order will be dispatched only after receipt of payment from your end. Estimated time of delivery shall be calculated from the date of dispatch only.

Payments

PAYMENTS – You may opt for a payment method from under the following heads:
I. Paying with a credit card or debit card
II. Net Banking
If your payment method has been declined, do one of the following:
Confirm your credit/debit card number, expiration date, billing address, and phone number were entered correctly in Your Account.
Contact your bank.
Contact us

Exchange Policy

www.anjkreations.com does not advocate return of already purchased pieces. We are more than willing to exchange the purchased piece for another product from our website.
We have a simple and hassle free exchange policy for certain products purchased from the Website provided that the following conditions are fulfilled:

o All Products ordered from the Website and successfully delivered to the Customer may be exchanged in accordance with the terms contained herein.
o We will accept no Products if (a) the Products have been damaged by you (b) if there is a change in the quality, quantity or other characteristics of the Product (c) if the product is altered in any way, (d) if the product has been worn.

• Altered products as per the specifications/measurements provided by you; Products that are purchased in any sale / promotion.
• Please contact us for any exchange within 2 days of the product being received.
• The exchange shipping charge will have to be paid by the customer or in certain cases our shipping partner will pick the return order who then have to be given the delivery charges at the time of pickup.
• All products may be exchanged within 5 working days from the date you received it.

o To be eligible for an exchange, your item must be approved subject to being unused, unworn and in the same condition that you received it. All the tags, labels, original packaging etc. should be intact and the garments should not be washed, used or in spoiled/damaged Condition. We reserve the right to decide whether this term is fulfilled or not and whether the product is approved for exchange or not.
o Your item must be in the original packaging.
o Your item needs to have the receipt or proof of purchase sent to us via email on: info@anjkreation.com.
o Please note that items purchased at www.anjkreations.com can be exchanged in an Anj Store.
The exchange procedure can also be initiated through the website by visiting the Contact page and putting in a request for exchange. After which a member from our team will contact you with details of your request.
Once we receive your item, we will inspect it and notify you that we have received your product for exchange. We will immediately notify you on the status of your exchange after inspecting.
We reserve the right to reject any exchange requests if the product doesn’t match the approval policies.

o If the qualities check team does not approve the product, the product will be returned back to customer within 5 days of the product being received.
o If the exchange is approved, you will be redirected to the relevant page to select new products for purchase.

Communications

When you send e-mails to us, you are communicating with us electronically. You will be required to provide a valid phone number while placing an order with us. We may communicate with you by e-mail, SMS, phone call or by posting notices on the website or by any other mode of communication. For contractual purposes, you consent to receive communications including SMS, e-mails or phone calls from us with respect to your order.

Promotions & Discounts policy

Sale offers are valid for a limited time and are valid on online purchases only at www.anjkreations.com , unless otherwise noted. We reserve the right to change or cancel promotions or discounts at any time. Offers void where prohibited by law.

Legal Disclaimer

While efforts are made to keep the information on this site accurate and timely, we do not guarantee or endorse the content, accuracy or completeness of the information, text, graphics, hyperlinks and other items contained herein or on any other server. This site and the materials, information, and references to services and products herein, including without limitations, text, graphics and links, are provided “as is” without representations or warranties of any kind, whether express or implied.
To the fullest extent permissible we disclaim any warranties, express and/or implied, including but not limited to implied warranties of merchantability, non-infringement, freedom from cookies, computer virus and warranties arising from course of trade or course of performance of services. We do not represent or warrant that the functions contained in the site will be uninterrupted or error free, that defects will be corrected or that the site or the server that makes the site available, are free of viruses or other harmful components. We do not make any warranties or representations regarding the use of the materials in the site in terms of their completeness, correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise.

Limitation of liability

This website’s entire liability, and your exclusive remedy, in law, in equity, or otherwise, with respect to the website content and products and/or for any breach of this agreement is solely limited to the amount you paid, less shipping and handling, for products purchased via the website. We will not be liable for any direct, indirect, incidental, special or consequential damages in connection with any transaction or the products in any manner, including liabilities resulting from
(1) the use or the inability to use the website content or products;
(2) the cost of procuring substitute products or content;
(3) any products purchased or obtained or transactions entered into through the website; or
(4) any lost profits you allege.

Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages so some of the above limitations may not apply to you.
We make no legal representation that the website or products are appropriate or available for use in locations outside India. You may access the website from outside India at your own risk and initiative and must bear all responsibility for compliance with any applicable foreign laws.

Indemnification

Upon visiting this website you agree release, indemnify, defend and hold harmless Anj and any of its contractors, agents, employees, officers, directors, shareholders, affiliates and assigns from all liabilities, claims, damages, costs and expenses, including reasonable attorneys’ fees and expenses, of third parties relating to or arising out of your use of the Website content; your use of the Products; your violation of any provision of these Terms; any unauthorized information or data you supplied to us. You will have sole responsibility to defend us against any claim, but you must receive our prior written consent regarding any related settlement.

Termination

We reserve the right to terminate your access to the website if we reasonably believe, in our sole discretion, that you have breached any of the terms and conditions of these Terms. Following termination, you will not be permitted to use the website and we may, in our sole discretion, and without advance notice to you, cancel any outstanding orders for products. If your access to the website is terminated, we reserve the right to exercise whatever means we deem necessary to prevent unauthorized access of the website. These terms will survive indefinitely unless and until we chose in our sole discretion and without advance notice to you, to terminate it.

Complaint greviences

If you have any queries or questions about these terms, please contact us at: email us at: info@anjkreations.com.

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